written by http://www.713training.com
Page9
answer (what they considered to be) unnecessary
phone calls. Needless to say, these internal problems
were beginning to create several angry clients. In fact,
one day, a client walked into the law firm and started
yelling at the top of his lungs: "I am NOT leaving until
someone talks to me about my case." This outburst
caused the other clients in the waiting room to leave in
fear, resulting in a great deal of chaos as well as a
financial loss for the law firm.
No comments:
Post a Comment